Home » FAQ
  • Personalized and customized product with your own logo printed on.

    Yes. OEM orders are based on a minimum order quantity ( MOQ is different. Please contact us for more info via email) 
  • Lead time

    On average, 60-90 days for customized frames, 30 days for cleaning cloth & cases.
  • QC (Quality control)

    We have quality inspection at each stage of production. We are certified BSCI, MSDS, CE, and IS09001:2000.
  • Terms of payment & payment currency.

    (We accept payment by Bank Transfer and Paypal) We only accept payment in US dollar(s).
  • Contact us

    To reach us with any questions about product information, changes to order(s) placed, and cancellation of order(s), please submit the form in the Contact Us section at the bottom of home page. You can also call …, or send an email to… 
    Hours of Operation: 9 a.m. to 6 p.m.
     
  • Privacy protection

    Privacy Policy documentation for more information.
  • Location of loading port

    Shanghai, Guangzhou, and Ningbo
     
  • Is it possible to visit our factory?

    Yes. We welcome your visit by appointment.

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ABOUT OUR COMPANY

Founded in 2001, Universe Optical has been dedicated to the manufacturing of lenses, cases, frames, and eyewear
accessories for 20 years.

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Lens Website:www.universeoptical.com
  (+86)-511-84431154
  info@universeoptical.com
  4-6f Fanhua Mansion, 116# Dingmaoqiao Road, Zhenjiang, Jiangsu
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